What is an IRC bouncer?
It's a program that stays connected to IRC for you. You connect to it from irssi, WeeChat, mIRC or whatever client you use as if it were the IRC server, and it stays on the real network: you keep your nick and your messages even when your computer is off, your laptop goes to sleep or your internet drops.
How many networks can I use?
Up to 3 IRC networks on the same account at no extra cost, for example Libera.Chat, OFTC and your community's network. You list them when you order and, if you want to change one later, just let us know.
Do you charge a setup or maintenance fee?
No. There's no initial setup fee and no maintenance charges: you only pay for the period you choose.
What details do you ask for when I order?
Your username and password for your ZNC (the username can't be changed later), your nick, an alternate nick in case yours is taken, the ident and realname you want, and up to 3 IRC networks. At the end you accept the terms of service.
Can ZNC identify my nick on its own?
Yes. From your IRC client you turn on ZNC's sasl or nickserv module with your nick's password, and ZNC identifies you every time it connects. Your nick's password never goes through us.
How do I connect to my ZNC?
In mIRC, HexChat or your phone app, enter the server and port we sent you instead of the IRC server, and use username/network:password as the server password, with the network name we emailed you (for example ana/libera:yourpassword). Open one connection per network.
Is the connection guaranteed?
No. Each IRC network decides whether it accepts connections from bouncers and shared IPs, and may limit or block them at any time. We keep your ZNC running, but we can't guarantee a network will accept or keep the connection.
Which IRC client do I need?
Any: mIRC, HexChat, Irssi, WeeChat, Revolution IRC and others connect to ZNC like a regular server.
Can I use it with SSL?
It depends on the IRC server. If the network accepts SSL, ZNC connects encrypted; if not, the connection is unencrypted.
What uptime do you offer?
Our servers offer 99.9% monthly uptime. This service also depends on the IRC networks you connect to: a failure or disconnection on their end affects it until it is resolved, which is outside our control.
Are there discounts?
Yes: 3% when paying 3 months, 5% for 6 months and 10% for a full year.